Content Strategy & Design: The Value of a Content-First Approach to UX [Event Recap]

Content Strategy & Design: The Value of a Content-First Approach to UX, the most recent CIDD Meetup hosted at our office, was especially close to my heart. Earlier in my career I was on Aon Hewitt’s very first “Human Factors” team. Nearly 15 years ago were discussing topics that remain important today in UX, like user testing and getting to know our user audience. What we didn’t talk about was how yelling at Alexa in our kitchen would influence our four-year olds to speak to their mothers in a dramatically more commanding tone than they already were. “Mommy—what’s the weather?” Although Artificial Intelligence has changed everything—including the implications of content development—the fundamental question of which comes first, content or design, remains a rich topic of conversation.

A Brief History of Administrative Professionals in the Workforce

This week, the last full week of April, is Administrative Professionals Week®. The Wednesday of this week is Administrative Professionals Day. According to the U.S. Bureau of Labor Statistics, in 2010 there were more than four million secretaries and administrative assistants working in the U.S. How did this professional group come to make up one of the largest segments of the workforce? Here’s a brief history from the International Association of Administrative Professionals:

A Brief History of Administrative Professionals in the Workforce

This week, the last full week of April, is Administrative Professionals Week®. The Wednesday of this week is Administrative Professionals Day. According to the U.S. Bureau of Labor Statistics, in 2010 there were more than four million secretaries and administrative assistants working in the U.S. How did this professional group come to make up one of the largest segments of the workforce? Here’s a brief history from the International Association of Administrative Professionals:

The Pros and Cons of Working Remote: Should You Allow Your Employees to Work From Home?

A decade ago, telecommuting was seen as a rare perk. Now with the growth of reliable high-speed internet connections, secure file sharing, video conferencing, and general trust of non-traditional work hours, telecommuting isn’t so rare, and may even be trending towards an expected perk in today’s workplace. Gallup’s State of the American Workplace survey in 2017 showed a distinct upward trend in remote work. They found that “from 2012 to 2016, the number of employees working remotely rose by four percentage points, from 39% to 43%, and employees working remotely spent more time doing so.” The good news for employers is that the same poll shows telecommuters are just as productive as their in-office counterparts — they just get to do it in their pajamas.

The Pros and Cons of Working Remote: Should You Allow Your Employees to Work From Home?

A decade ago, telecommuting was seen as a rare perk. Now with the growth of reliable high-speed internet connections, secure file sharing, video conferencing, and general trust of non-traditional work hours, telecommuting isn’t so rare, and may even be trending towards an expected perk in today’s workplace. Gallup’s State of the American Workplace survey in 2017 showed a distinct upward trend in remote work. They found that “from 2012 to 2016, the number of employees working remotely rose by four percentage points, from 39% to 43%, and employees working remotely spent more time doing so.” The good news for employers is that the same poll shows telecommuters are just as productive as their in-office counterparts — they just get to do it in their pajamas.

The Pros and Cons of Working Remote: Should You Allow Your Employees to Work From Home?

A decade ago, telecommuting was seen as a rare perk. Now with the growth of reliable high-speed internet connections, secure file sharing, video conferencing, and general trust of non-traditional work hours, telecommuting isn’t so rare, and may even be trending towards an expected perk in today’s workplace. Gallup’s State of the American Workplace survey in 2017 showed a distinct upward trend in remote work. They found that “from 2012 to 2016, the number of employees working remotely rose by four percentage points, from 39% to 43%, and employees working remotely spent more time doing so.” The good news for employers is that the same poll shows telecommuters are just as productive as their in-office counterparts — they just get to do it in their pajamas.

RPO 101 [Infographic]

In the early 90s, Recruitment Process Outsourcing (RPO) began as Employment Process Outsourcing and consisted of mainly project work. As the evolution of EPO progressed it was redefined as Recruitment Process Outsourcing. RPO emerged as a f…

RPO 101 [Infographic]

In the early 90s, Recruitment Process Outsourcing (RPO) began as Employment Process Outsourcing and consisted of mainly project work. As the evolution of EPO progressed it was redefined as Recruitment Process Outsourcing. RPO emerged as a f…

5 Skills Digital Marketers Need in 2017

Neil Patel, a leading digital marketing consultant, describes digital marketing as “any form of marketing products or services that involves electronic devices,” which theoretically means that digital marketing has been around for decades. Of course, the skills needed to be a successful digital marketer these days are vastly different than those required in past decades. The invention of the internet brought email and blogs, and social media became a way to distribute this new content and to engage with a company’s audience.

Don’t Lower Your Standards to Negotiate the Skills Gap

Today’s post is a guest post by Mike McKerns, SPHR, HR Insights Editor-in-Chief. This piece originally appeared in Advanced Resources HR Insights Magazine.

In my column in the previous issue of HR Insights, I offered suggestions for new ways to bridge the skills gap.  If you read that, you may have already begun planning for how to address the issues that have challenged your recruiting efforts over the past several years. (And if you haven’t read it, you can read it here or access back issues by subscribing here!) Estimates about the size of the gap vary widely, but most experts agree that it will only widen in the near future. The time to act is now.